Get in touch
with Primaned!

+31 10 44 25 177

Direct contact

with one of our sales representatives?

Sjef van Vugt

+31 6 23 18 81 29

Paul Vogels

+31 6 22 17 94 19

Need support?

Contact our helpdesk

+31 10 28 62 158
More support?

Service & Support Desk

In need of assistance?

Primaned provides technical and functional support services for all our products. Our Primaned Service & Support Desk is there to answer your questions around all our project management software and hosting services.

Our support staff consists of highly qualified software engineers with a passion for the project management tools and services we deliver. Our engineers are experienced in both technical IT-related challenges and the functional aspects of the software.

The Primaned Service & Support Desk is also your single-point-of-contact for all our hosting and other SLA services. The Service Desk will coordinate actions and requests together with our Primaned Consultants and partners to get your queries/incidents solved.

Our Support Services are available for all customers with a valid maintenance contract or SLA. For Oracle products, a Customer Support Identifier (CSI) number is expected upon first contact.

Primaned Service & Support Desk:

Regular Service Hours
Mon- to Friday from 09:00 to 17:00, excl. public holidays in The Netherlands.

Hosting Service Hours
Severity 1 | 24/7 (with active Global Support contract, separate instructions supplied)
All other | Mon- to Friday from 09:00 to 17:00, excl. public holidays in The Netherlands.

Oracle Primavera tools:
Oracle Primavera SLA:
PMWeb tools:
+31 10 – 28 62 158
+31 10 – 28 62 158
+31 85 – 02 11 090

Call or mail our Service and Support Desk

+31 10 28 62 158

Remote support

Click on below icon when our service desk employee asks you to.

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