Kom in contact
met Primaned!

+31 10 44 25 177 info@primaned.com

Direct contact

met één van onze salesmedewerkers?

Sjef van Vugt

+31 6 23 18 81 29

Jeroen Suijker

+31 6 52 02 78 80

Support nodig?

Bel of mail onze helpdesk

+31 10 28 62 158 support@primaned.com
Meer ondersteuning?
www.primaned.com/support

Privacy policy

Privacy Statement for the Website primaned.com

1. Scope

This privacy policy informs you how we handle your personal data in connection with the use of our website https://www.primaned.com (hereinafter: “our Website”). 

2. Names and addresses of data controllers

The joint controllers for the processing of your personal data in connection with the use of our Website are:

Primaned BV
Fascinatio Boulevard 522
P.O Box 247
2909 VA Capelle aan den IJssel
The Netherlands

Primaned GmbH
Große Gallusstraße 16-18
60312 Frankfurt am Main
Germany

If you have any questions about the processing of your personal data, you can contact us by e-mail at the following address: info@primaned.com

3. Which categories of personal data we process

The details of the personal data we process depend on how you use our Website.

3.1 When you visit our Website for information purposes

Browser data

If you visit our Website for information purposes only, we collect browser data about your access to our servers on which our Website is stored for retrieval via the Internet. These are:

  • IP address
  • Date and time of the enquiry
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (page visited)
  • Access status/HTTP status code
  • Amount of data transferred in each case
  • Previously visited page
  • Browser
  • Operating system
  • Language and version of the browser software.

Cookies

We also process so-called cookies in connection with your Website visit. Further details on these data processing activities can be found in our cookie policy.

Social media plug-ins

We have presences on the following social media platforms, which you can access via separate links placed on our Website:

  • Linkedin
  • Instagram
  • Facebook
  • X, formerly Twitter
  • Youtube

When you visit on these social media platforms, the providers of the social media platforms collect, among other things, your IP address and other information, in particular cookies, and any comments, ratings and content sharing you may have entered on your own responsibility. 

The providers of the social media platforms process your data on the one hand to provide us with statistical information about your interaction with us. On the other hand, the providers of the social media platforms also process your data for their own purposes, over which we have no influence. In particular, your data may be transferred to countries outside the European Union, especially the USA. 

Further details on the data processing activities by the providers of the social media platforms can be found in their privacy policies, which can be accessed via the following links:

https://www.linkedin.com/legal/privacy-policy?

https://help.instagram.com/155833707900388?cms_id=155833707900388

https://www.facebook.com/privacy/center/

https://twitter.com/en/privacy

https://policies.google.com/privacy?hl=en

3.2 If you contact us by e-mail via our Website

You have the option of contacting us by e-mail via a contact form on our Website. In this case, we collect the following identification and contact data that you provide via the contact form:

  • First name and surname
  • E-mail address
  • Company name
  • Your position in your company
  • Your message to us

3.3 When you sign up to receive newsletters on our Website

You have the option of registering separately on our Website via a contact form to receive newsletters. In this case, we again collect certain identification and contact data from you. These are:

  • First name and surname
  • E-mail address
  • Company name
  • Your position in your company

3.4 When you sign up to receive our Primaned blog on our Website

You also have the option of registering separately on our Website to receive news from our Primaned blog. In this case, we will again collect certain identification and contact data from you. These are:

  • First name and surname
  • Mobile phone number
  • E-mail address

3.5 When you register for our Primaned Academy courses on our Website

You then also have the option of registering separately for courses at our Primaned Academy via our Website. In this case, we will again collect certain identification and contact data from you. These are

  • First name and surname
  • Mobile phone number
  • E-mail address
  • Your registration message to us

4. For what purposes and on what legal basis we use your data

The purposes and legal bases of our data processing activities depend on how you use our Website.

4.1 When you visit our Website for information purposes

We process your browser data and technically essential cookies in order to display our Website to you and to ensure its stability and security. The legal basis for this data processing is our legitimate interest in advertising our range of services (Art. 6 (1) f GDPR).

In connection with the operation of our Website, we also process other types of cookies that are not absolutely necessary for the purpose of providing the content you have accessed. We only process this cookie data if you have given us your consent to do so via our Website (Art. 6 (1) a GDPR). Further details on our processing of cookie data can be found in our cookie policy.

If you visit our presence on social media platforms via the links on our Website, we process your data in order to show you our social media content and, if necessary, to communicate with you. The legal basis for this data processing is our legitimate interest in advertising our range of services (Art. 6 (1) f GDPR).

4.2 If you contact us by e-mail via our Website

The contact and communication data entered by you for the purpose of contacting us will be processed by us for the purpose of communicating with you. Data processing for these purposes is carried out with your consent (Art. 6 (1) a GDPR) or – if so requested by you – to prepare the conclusion of a contract with you (Art. 6 (1) b GDPR).

4.3 When you sign up to receive newsletters on our Website or sign up to receive our Primaned blog

The identification and contact data you enter on our Website when registering for newsletters or for our blog posts will be processed by us in accordance with the statutory provisions for marketing purposes by sending you our newsletters and blog posts. Data processing for these marketing purposes only takes place if you have given us your separate consent (Art. 6 (1) a GDPR).

We use the so-called double opt-in procedure for the registration to our newsletter and for our blog posts. This means that after you have registered, we will send you an e-mail to the e-mail address you have provided in which we ask you to confirm that you are the owner of the e-mail address provided and that you wish to receive the notifications. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store the IP addresses you use and the times of registration and confirmation. The purpose of this procedure is to be able to prove your registration and, if necessary, to clarify any possible misuse of your personal data.

You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can revoke your consent by clicking on the link provided in every newsletter e-mail or by sending an e-mail to info@primaned.com

4.4 When you register for our Primaned Academy courses on our Website

The contact and communication data you enter when registering for our Primaned Academy will be processed by us for the purpose of communicating with you. Data processing for this purpose is carried out with your consent (Art. 6 (1) a GDPR) or – if requested by you – in preparation for the conclusion of a contract with you (Art. 6 (1) b GDPR).

5. To which third parties will your data be transmitted?

5.1 In connection with the general operation of our Website

We have commissioned external IT service providers to host and analyse our Website, who process your personal data on our behalf. By concluding agreements on commissioned data processing, we ensure that your personal data is processed in accordance with the GDPR.

5.2 In connection with personalised advertising on our Website

In connection with the operation of our Website, we process cookie data in order to customise our Website and the advertising displayed on it to your interests. You can find more details on this in our cookie policy

6. Where do we process your data?

Mainly only within the European Union.

Notwithstanding the above, we transfer some cookie data to recipients based outside the European Union, in particular for the web analysis services of

  • Google and
  • Lucky Orange

in the USA.

Google and Lucky Orange each participate in the current EU-U.S. Data Privacy Framework (“DPF”), which is certified to the U.S. Department of Commerce and is currently recognised by the European Commission as providing an adequate level of data protection equivalent to that provided by the European General Data Protection Regulation. 

7. Duration of data storage

In general, we only process and store your data for as long as is necessary for the purposes stated in sections 4.1 to 4.3 above.

For more details on the duration of data storage of your cookie data, please refer to our cookie policy.

8. Security and data deletion

We use appropriate technical and organisational security measures to protect your data against manipulation, loss, destruction and access by unauthorised persons. 

If your data is no longer required to fulfil our contractual or legal rights and obligations, the data will be routinely deleted, unless further processing is necessary due to an overriding legitimate interest. Such an overriding interest may exist if deletion of the data is not possible or only possible with disproportionate effort due to the special type of storage, provided that processing for other purposes is excluded by suitable technical and organisational measures.

9. Data profiling

Your data processed by us in connection with our Website will not be used by us for automated decision-making. 

10. Your data protection rights

In accordance with the provisions of the GDPR, you as the data subject can assert the following data protection rights against us:

You can revoke the consent you have given us at any time (Art. 7 para. 3 GDPR). As a result, we will no longer carry out the data processing covered by this consent in the future.

You have the right to obtain information about your personal data processed by us (Art. 15 GDPR).

You have the right to request the correction of the data we have stored about you if it is incorrect or incomplete (Art. 16 GDPR).

You have the right to request the deletion of the data we have stored about you, unless other statutory provisions (e.g. statutory retention obligations or the restrictions of § 35 BDSG) conflict with this or there is an overriding interest on our part (e.g. for the defence of our rights and claims) (Art. 17 GDPR).

You can ask us to restrict the processing of your data in accordance with Art. 18 GDPR.

You have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format or to transmit this data to another contracting party (Art. 20 GDPR).

You can object to the processing of your data in accordance with Art. 21 GDPR. If you lodge an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

You have the right to revoke your consent to the processing of personal data at any time with effect for the future.

In addition, you have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). The following data supervisory authorities are responsible for our companies:

For Primaned BV:

Autoriteit Persoonsgegevens (AP)
Postbus 93374
2509 AJ The Hague
Netherlands
Phone: ++31 (0)88-1805250
Internet: https://autoriteitpersoonsgegevens.nl/en/contact

For Primaned GmbH:

The Hessian Commissioner for Data Protection and Freedom of Information
Press and public relations
Gustav-Stresemann-Ring 1
65189 Wiesbaden
Phone: ++49 (0)611-1408 0
Fax: ++49 (0)611-1408 611
E-mail: poststelle@datenschutz.hessen.de
Internet: https://datenschutz.hessen.de/

11. Changes to the privacy policy

We reserve the right to amend or update this privacy policy from time to time in order to adapt it to changes in the law or changes in the framework conditions for our data processing activities. We will obtain your consent for changes or adjustments to this privacy policy that can only be implemented with your consent as the data subject.